Returns & Exchanges
At Boxers & Briefs, we want you to feel confident in your purchase, which is why we offer a 30-day return window for all unworn and unopened items in their original packaging. Due to hygiene standards, intimate apparel must remain in its sealed, original state to be eligible for a refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare Your Package
Place the unworn items in their original packaging, ensuring all tags are attached and the protective hygiene seals are intact.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our warehouse inspects the items for hygiene compliance, we will issue a full refund to your original payment method within 5-7 business days.